Frequently Asked Questions2018-03-24T21:36:04+00:00

Frequently Asked Questions

What is your policy for re-scheduling or cancelling an appointment?2017-11-09T14:55:27+00:00

Some times it is necessary to re-schedule or cancel an appointment and we don’t want you to feel penalised for things that are out of your control that prevent you from attending your scheduled appointment. The policy for re-scheduling or cancelling your appointment is described [here].

Do you accept medical or health insurance?2018-03-24T21:20:53+00:00

No, we work with clients privately.

Do you accept credit cards?2019-04-26T05:29:56+00:00

Yes, all major debit and credit cards are accepted, e.g., Mastercard, Visa, American Express and Maestro.

We can take contactless and card payments as well as NFC phones, Apple Pay and Google Pay.

What are the appointment costs?2022-05-26T15:52:03+00:00

Please get in touch to arrange a free consultation / discovery call, so we can better understand your needs. You can then have all your questions answered and get a good feel for if our approach is right for you!

Where do you do home visits to?2019-03-30T21:56:46+00:00

Bournemouth, Poole and Christchurch.

There is no additional charge for mobile clinic appointments within a 5 mile radius. For distances greater than 5 miles, there is an additional cost of £1 per mile. This would be calculated from Winton (BH3 7AS).

When are appointments available?2018-03-24T21:16:03+00:00

Weekday evenings and weekends.

How long is an EFT / Matrix Reimprinting session?2019-08-23T12:43:49+00:00

The default is one hour, but open to discuss other durations.

Is EFT tapping painful?2019-08-23T12:45:50+00:00

No, it’s very gentle. Also, you will usually tap on yourself in traditional EFT sessions (mirroring the practitioner).

Do I need to re-live/re-experience difficult memories or emotions in an EFT / Matrix Reimprinting / PSYCH-K treatment?2020-04-07T13:39:43+00:00

The short answer is “to some extent”. However, EFT and Matrix Reimprinting has got tools to avoid re-traumatisation, and with PSYCH-K, the protocols we use always check if it is safe and appropriate for you to do anything in a treatment.

EFT usually works directly with memories and feelings (physical or emotional). However, there are several gentle techniques as part of EFT that are used particularly with traumatic experiences to ensure clients feel safe and comfortable, and can address things little by little, as required.

With Matrix Reimprinting, we would work directly with memories, but you essentially become empowered to be your own therapist, staying emotionally dissociated from the event you may be working on. So, whilst you would be revisiting a memory, you would not be re-experiencing the difficult emotions that may be associated with it.

In PSYCH-K, the process of shifting stress and trauma does involve sitting with your emotions, allowing your body to process them. Usually, it’s addressing things that you experience to some extent regularly anyway, so it is usually a case of experiencing it more fully for a moment, to allow it to go forever. However, as noted above, we would only be able to do this if it is actually safe and appropriate for you to do so in that moment.

In a single treatment, any or all of these treatment modalities may be used; using the best tool(s) for the job. You are in control. You won’t be pushed to go somewhere you are not comfortable. You are supported and a safe space is held for you.

Do I need to share personal information about my issues or difficult events to be treatable with EFT / Matrix Reimprinting / PSYCH-K?2020-04-07T13:17:13+00:00

EFT, Matrix Reimprinting and PSYCH-K is not talk therapy. However, some degree of sharing is necessary depending on what we are addressing, especially to ensure that the practitioner can do their best to treat you safely.

Both EFT and PSYCH-K can help shift stress and trauma without sharing information, so long as you are able to fully connect and tune into it.

Rest assured that anything you share is kept confidential, and it is natural that you will only share and work on things that you are ready to work on. Trust-building in the therapeutic relationship is important, so you are not expected to share everything in the first session!

Some people may even be surprised that they are encouraged to share (talk) less, to be able to focus on what’s relevant and sufficient for the treatment.


Can EFT or Matrix Reimprinting help if I feel emotionally numb?2019-08-23T13:19:33+00:00

Yes (!) is the short answer.

Matrix Reimprinting actually works by being emotionally dissociated, so it lends itself really well for such cases. That said, traditional EFT can also work, because as soon as you start tapping, you may tune into feelings and relevant memories may surface.

Are you qualified to handle serious trauma?2020-04-07T13:38:26+00:00

Great question! You should feel comfortable and assured that you’re in safe hands if you have serious trauma you feel ready to address.

I (Vegard) am not a psychologist, for example. EFT and Matrix Reimprinting training does specifically address the topic of trauma. I have foundation level qualifications in mental health conditions, for both adults and children/young people, and have undergone additional CPD training on the topic as well.

So, whilst I have the tools to address serious trauma, I encourage you to get in touch and we can both get a feel for whether we feel like a good fit, because the last thing I would want is for you to take the brave step to address trauma with somebody and then have detrimental experience doing so.

Are remote treatments as effective as face-to-face (in person) treatments?2020-04-07T13:37:59+00:00

It seems so 🙂

There has been research on the topic, e.g., on using traditional EFT in person vs over the phone. This was before Skype and Zoom video conferencing became commonplace, and even over the phone, successful treatments were reported.

With PSYCH-K, there’s a specific process for enabling remote treatment.

Some people even prefer remote treatments. You can be in the comfort of your own home. You save time. You may feel more at ease.

When can I expect to feel a difference from an EFT / Matrix Reimprinting treatment?2019-08-23T13:43:55+00:00

When addressing a specific memory and emotion/feeling, you will usually feel a difference immediately.

That said, most symptoms stem from several things that we need to address through multiple sessions.

Your next question will inevitably be – how many sessions?

That will depend on so many factors. However, to give an example, with the use of a basic EFT approach in research on PTSD for war veterans in the USA, close to 90% were free of PTSD symptoms after 6-10 EFT treatments.

EFT has the potential of being more effective still with more advanced and tailored techniques to each individual, as can Matrix Reimprinting.

However, each individual is different and we cannot make any promises. But if you don’t feel a difference after a few sessions, EFT and Matrix Reimprinting may not be the ticket for you (at this point in time).

Do the effects of EFT / Matrix Reimprinting treatments last?2019-08-23T13:46:20+00:00

Yes, the effects of treatments should last indefinitely.

That doesn’t mean that there aren’t other triggers for your symptoms that we may not have addressed. But if we have done a full EFT / Matrix Reimprinting session on a particular memory/event/person/etc., and you feel neutral / happy about it at the end of a treatment, there’s no reason that will change after you go home or even after 10 years.

Do you do remote treatments?2020-04-07T13:41:18+00:00
How do you do remote treatments?2020-04-07T13:38:50+00:00

Remote treatments for Emotional Freedom Technique (EFT), Matrix Reimprinting and PSYCH-K are done via Zoom. This is a free, very easy to use and secure online video conferencing solution.

Provided you have a computer, laptop or tablet with a microphone, speakers (or earphones), it’s pretty much as simple as you clicking a link that you’ll be provided with. That will open up the video conferencing in your web browser, though you may need to install a free browser extension or Zoom Client.

You will receive more information about what you need and how it will be done if you are interested in this. Just get in touch!

How can I pay for remote treatments?2020-04-07T13:39:10+00:00

Payments must be made in British pounds (£ sterling), by bank transfer, PayPal, iZettle or cash in person if we initially meet face to face.

Bank details will be sent on request if you wish to pay this way.

For PayPal, use the following link:

If you don’t have PayPal, you can get a unique and secure payment link for paying by card via iZettle.

How long is a PSYCH-K session?2020-04-07T13:23:34+00:00

The default is one hour, but open to discuss other durations.

Do the effects of a PSYCH-K treatment last?2020-04-07T13:27:02+00:00

Yes, the effects of treatments should last indefinitely.

That doesn’t mean that there aren’t other aspects or triggers for your symptoms that we may not have addressed yet. But if we have done a full PSYCH-K session on a particular stress/trauma, and you feel neutral / happy about it at the end of a treatment, there’s no reason that will change after you go home or even after 10 years.

If we have changed subconscious beliefs, the indefinite effect may depend on you taking some action steps to materialise the change. Sometimes, the changes we make will remove the blockages that once existed within you, but it is then up for you to take the next step(s). We will discuss this at the end of each treatment where relevant.

When can I expect to feel a difference after a PSYCH-K treatment?2020-04-07T13:31:39+00:00

Usually straight away if transforming the perception of stress / processing trauma. After going through the PSYCH-K process, people often look visibly confused as they can’t connect to the stress and trauma anymore – it’s just no longer there 🙂

If we changed subconscious beliefs, then it may be that you only feel the difference when you’re in a certain situation. For example, if we worked on public speaking, you may only then notice you feel calm and confident when you stand in front of a crowd again.

Depending on the complexity of what you bring to the table, several sessions may be necessary to fully get to where you want to be / how you want to feel.

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